Privacy Policy

Effective Date: September 16, 2025

Cryohealthcare Marina del Rey (“we,” “our,” or “us”) operates the website cryohealthcaremarina.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information:

Personal information you provide: Name, email address, and phone number (collected through Attentive forms for email and SMS marketing).
Booking information: When you schedule appointments, your information is processed through Mindbody, our third-party booking and payment platform.
Automatically collected information: IP address, browser type, device information, and site usage data collected via cookies and tracking tools.

2. How We Use Your Information

We use your information to:

Provide and manage our services, including appointment scheduling through Mindbody.
Communicate with you about your bookings and provide customer support.
Send marketing messages via email and SMS (through Attentive), with your consent.
Analyze site traffic and user behavior using Google Analytics and Facebook Pixel.
Improve our website, services, and marketing.
Comply with legal obligations.

3. Cookies and Tracking

Our site uses cookies and similar technologies to improve your experience. These may include:

Essential cookies for site functionality.
Analytics cookies via Google Analytics.
Advertising cookies via Facebook Pixel to measure and improve ad performance.

You can manage or disable cookies through your browser settings. Note that some site features may not function properly if cookies are disabled.

4. Third-Party Services

We share your data only with trusted third parties necessary to provide our services:

Mindbody: For booking management and payment processing.
Attentive: For email and SMS marketing.
Google Analytics and Facebook Pixel: For analytics and advertising.

These third parties have their own privacy policies governing their use of your information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system can be guaranteed 100% secure.

6. Your Rights

As a U.S. visitor, you may have the following rights depending on your state:

Access: Request details about the information we hold about you.
Correction/Deletion: Ask us to correct or delete your information.
Opt-out: Withdraw consent for marketing emails or SMS at any time (unsubscribe links and STOP replies are provided).

If you are a California resident, you may also have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

7. Children’s Privacy

Our website and services are intended for adults only. We do not knowingly collect or solicit personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Cryohealthcare Marina del Rey
256 Lincoln Blvd, Marina Del Rey, CA 90292
Phone: (310) 301-2540